Parahon Privacy Policy
This Privacy Policy explains how Parahon collects, uses, shares, and protects your personal information when you visit our website, make purchases, or interact with us online. We are committed to protecting your privacy and ensuring the security of your personal information.
Information We Collect
Personal Information
- Contact details (name, email address, phone number, shipping/billing address)
- Payment information (credit card details, billing information)
- Account information (username, password) if you create an account
- Order history and preferences
- Communications with our customer service team
Automatically Collected Information
- IP address and device information
- Browser type and settings
- Cookies and similar technologies
- Website usage data and browsing patterns
- Referral source
How We Use Your Information
We use your personal information for the following purposes:
- Process and fulfil your orders
- Manage your account
- Provide customer support
- Send order confirmations and updates
- Personalise your shopping experience
- Improve our website and services
- Send marketing communications (with your consent)
- Comply with legal obligations
- Prevent fraud and unauthorised access
Legal Basis for Processing
We process your personal information based on the following:
- The necessity to perform our contract with you
- Our legitimate business interests
- Your consent, where required
- Compliance with legal obligations
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
Sharing Your Information
We may share your information with:
- Payment processors and shipping partners to fulfil your orders
- Service providers who help us operate our website
- Legal authorities, when required by law
- Business partners with your explicit consent
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or alteration.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your information
- Restrict or object to processing
- Data portability
- Withdraw consent
- Lodge a complaint with a supervisory authority
International Data Transfers
If we transfer your information outside the UK or EEA, we ensure appropriate safeguards are in place to protect your information.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect information from children under 16.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Parahon
Our Physical Address:
Our Email:
Our Phone: